A few helpful answers.
The details that make planning easier. For questions about a specific trip, speak directly with BHL.
How do I arrange a ride?
Start with the reservation form or call 770.401.7949. Availability, pricing and pickup arrangements must be confirmed with BHL before you travel.
Which areas do you serve?
BHL serves Metro Atlanta and surrounding communities. Share the exact pickup and destination addresses so the team can confirm your itinerary.
Can I book an airport transfer?
Yes. Include your airline, flight number, travel date, passenger count and luggage details. Ask BHL to confirm the meeting point and any meet-and-greet arrangements.
How many passengers can travel?
The featured Cadillac Escalade ESV and Chevrolet Suburban accommodate up to six passengers. Luggage needs may affect suitability. Contact BHL for larger groups.
Can I make several stops?
Discuss an hourly booking or a transfer with additional stops. Confirm the route, duration and applicable charges before booking.
How far ahead should I book?
Book as early as your plans allow. Short-notice trips depend on availability; call BHL if your travel is urgent.
What if my plans or flight change?
Contact BHL promptly with the updated information. Ask how the change affects timing, availability and your quote.
Can I request a child seat?
Discuss child-seat needs when arranging the reservation. Confirm suitability, availability and any charge directly with BHL.
Where can I check fees and policies?
Review the Service Policy page and BHL’s published policy. Confirm cancellation, waiting time, additional stops and other charges before completing a booking.
What if I cannot find my driver?
Call 770.401.7949 before leaving the pickup point. BHL can help clarify where to meet.
I left something in the vehicle. What should I do?
Call BHL with your trip date, approximate time and an item description. The Lost & Found page includes a checklist of helpful details.