Know before you go.
A practical guide to arranging your ride. Review BHL’s full published service policy for the applicable terms.
Before confirming a trip
Book in advance where possible. Short-notice requests depend on availability. Discuss the vehicle, timing, price and additional requirements before confirming.
Pickup and waiting
If you cannot locate your chauffeur, call BHL before leaving. Missed pickups and waiting can incur charges. Check the relevant grace periods in the published policy.
Additional requirements
Extra stops, tolls, parking, child seats and certain surcharges may affect the total. Ask for the applicable charges and gratuity arrangements.
Changes and payment
Notify BHL of itinerary changes promptly. Confirm payment, cancellation and billing terms directly. The full published policy governs service; this summary does not replace it.