Website terms. Clearly explained.
A guide to using this website. Transport bookings are governed by the applicable service terms confirmed with BHL.
Updated October 9, 2026
Using this website
Use the website to explore services, plan an itinerary and contact BHL. Use forms responsibly and provide accurate information. Do not attempt to disrupt the website or submit harmful content.
Planning is not confirmation
An itinerary, estimate or completed form on this preview is not a confirmed reservation. Availability, vehicle assignment, pricing and pickup instructions must be confirmed through BHL’s booking process.
Journey estimates
The planner provides illustrative zone-based distance and time ranges. It does not use live traffic or road-routing data. Actual journeys depend on exact addresses, conditions and route choice; allow appropriate time and confirm plans with BHL.
Images and service information
Images illustrate the transportation experience and may include AI-generated scenes. Do not rely on a pictured vehicle or driver as an assignment for your trip. Confirm the vehicle and any special requirements with BHL.
External services
Links to booking, contact and other websites take you to separate services. Their own terms and privacy notices may apply. Information may need to be entered again on the external booking page.
Service policies
Review the Service Policy page and BHL’s complete published policy. Ask BHL to confirm any fees, waiting-time rules, changes, cancellation requirements or payment conditions before booking.